Terms of Service

1. Who we are. This store (https://hc0x8k-8z.myshopify.com) is operated under the business name Paw Comfort by Micka Lewis, sole trader, ABN 91 355 341 661, 705/31 Crown Street, Wollongong NSW 2500. By placing an order, you agree to these terms.
2. Prices. All prices are in Australian dollars and include GST where it applies. The full price, including shipping, is shown at checkout before you pay.
3. Product information. We try to make product descriptions, sizes and images accurate. Colours may look slightly different on different screens. Please check the listed dimensions against your dog before ordering.
4. Orders. Your order is accepted when it's dispatched. If an item becomes unavailable or we can't deliver to your postcode, we'll let you know and refund that item in full.
5. Payment. We accept major credit and debit cards through Shopify Payments, as well as PayPal. Orders are dispatched once payment has been confirmed.
6. Shipping and returns. See our Shipping Policy and Returns & Refunds policy, which form part of these terms.
7. Consumer guarantees. Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law.
8. Not veterinary advice. Product information on this site is general information only and isn't a substitute for advice from a qualified vet.
9. Liability. To the extent permitted by law, and apart from your rights under the Australian Consumer Law, our liability for any goods is limited to replacing them, supplying equivalent goods, or refunding the price you paid.
10. Changes. We may update these terms from time to time. The version published when you place your order applies to that order.
11. Governing law. These terms are governed by the laws of New South Wales, Australia.

Last updated: 31 October 2026.